Customer care
Bertazzoni is committed to providing the best customer and product support. We have a dedicated team of service advisors and technicians in Canada, as well as parts for all products we sell.

To help us provide the best and timely service, we recommend you activate your warranty immediately.

Due to province and local safety measures and restrictions to reduce the spread of COVID-19, you may experience delays in receiving service. Bertazzoni apologizes for the inconvenience and is doing everything possible to provide safe in-home service for its customers and appliances.

If you own a Bertazzoni appliance and need service in Canada, please contact our dedicated service team to help you locate a service provider near you among our large network of authorized and trained technicians. 

 

Toll Free: 1 (800) 561-7265

Weekdays: 8:30 am to 5 pm

Closed between noon and 1 pm

Email: service@distinctive-online.com